The Treasure Vault: Combine and Ship Up to 60 Days of Orders for $8, or Free for $60+
Why Use the Treasure Vault?
- Save on shipping by combining any number of in-stock orders into a single shipment with a low $8 flat rate, or free shipping when the combined merchandise total reaches $60 or more.
- Consolidate new arrivals that appear on different dates to ship at the same time.
- Ship any combination of items and orders. Reach $60 over a span of multiple orders to get free shipping!
- Control the size of your shipments.
- Ship when most convenient for you.
- *$8 Flat Rate and free shipping are only available to street addresses within the contiguous United States. PO Boxes are highly discourage and may result in difficulty in getting your items shipped. We will contact you if we run into issues.Â
Basic Overview of how to use the Treasure Vault
     Items that reach 60 days
You will receive an email for any items that reach the 60-day limit and have not yet shipped. To maintain our warehouse space, any items that reach the 60-day limit will automatically ship using the following guidelines:
- Any items held in your Treasure Vault will ship together.
- All items will ship to your preferred shipping address.
- If the combined merchandise total is under $60, $8 shipping will be charged to your account and you will be emailed a payment link. Combined shipments totaling $60 or more in merchandise ship free, with no shipping payment required.
- We will contact you to start the shipping process. If a shipping payment is required and we are unable to contact you, we will consider the shipping payment rejected. Please continue reading to understand what happens.
- The least expensive shipping method option will be automatically selected. Treasure Vaults might not able to be sent to PO Boxes, in which case we will have to bill for separate shipments, as needed. This is an USPS limitation and out of our control.Â
- If payment is rejected for shipping, we will halt shipping out the rest of the items and will not be able to take any more orders from you until the charge has been paid.Â
Cancelling items after adding them to your Treasure Vault
You may cancel items in your Treasure Vault at any time. If the item is canceled within 24 hours of first being added to your Treasure Vault and was not a Pre-Order item, your original payment method will be refunded. If more than 24 hours have passed, you will be charged 10% of the item's price and the item will go back into stock. If your cancelled item is a Pre-Order item, we will follow the Pre-Order Policy listed here. Please contact us for any refund requests at support@zailsvault.com. We highly discourage cancelling items yourself, as they will incur a 10% fee that's irreversible; please message us and we can give you options to avoid the fee. If you cancel before emailing, we reserve the right to refuse the return of the 10% fee.Â
Please note that an excessive number of cancellations is not allowed. If an excessive number of items are cancelled, then this feature may be disabled on your account.
Frequently Asked Questions
How does the Treasure Vault save me money on shipping?
Please see the chart above for an example.
Does the Treasure Vault cost extra to use?
May I hold my order even beyond 60 days?
We do not guarantee exceptions will be made and there will be no reconsideration after a decision has been made.
When do I pay for my items added to my Treasure Vault?
Please see our Payment FAQ for more information.
I only want to ship certain items, is this possible?
Separate shipments will be subject to standard shipping, which are paid each time you checkout 'Ship this Order Now!'
I need more time to pay. Is this possible?
Can I ship my Treasure Vault on a specific date?
When shipping out the vault, you will be given an estimate on when your vault package will be shipped out.
Why is sales tax charged when my Vault is released?
Check the next question for further information.
Is sales tax charged on shipping?
How do shipping fees work?
If no taxes are required for collection, you will only be charged $6.
